RCS Tech Stack

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RCS Tech stack

Revolutionize customer engagement with our advanced Rich Communication Services (RCS) platform, enabling telecoms and enterprises to harness Google’s RBM (Rich Business Messaging) technology.

Enterprise Solution for Telecoms

Seamlessly manage customer communications through Google’s RBM services, providing rich media content, quick replies, and branded messaging experiences. Tailored for telecoms and large enterprises, this platform ensures maximum reach and engagement.

Omnichannel Communication

With built-in support for SMS, voice, email, and app push notifications, you can create omnichannel strategies to engage customers across different platforms and devices.

RCS Tech Stack (1)

End-to-End Solution Management

Our platform handles every aspect of your RCS campaign, from customer onboarding to agent creation and template management.

Customer Onboarding

Streamline the documentation and verification process, ensuring smooth customer enrollment.

Agent Creation

Easily create and manage agents to handle specific customer interactions. Telecoms and enterprises can approve or reject agents based on their needs.

Template Creation & Management

Create and manage templates for various types of messaging (OTP, promotional, transactional), essential for conducting RCS-based communication. Manage approvals, rejections, and modifications of templates as per Google’s standards.

Campaign Manager

A comprehensive dashboard that offers full visibility into the journey of every campaign. Connect to your existing customer database or manually upload contact lists for targeted outreach.

Cases

RCS Engagement

The Future of Business Messaging

01

Two-Factor Authentication

Enhance security with RCS-based two-factor
authentication for secure online interactions

02

Appointment Reminders

Automatically send reminders for appointments via RCS
to ensure clients remember their schedules.

03

Customer Surveys

Engage customers directly through interactive RCS surveys to
gather valuable feedback.

04

Event Invitations

Distribute visually rich RCS invitations for events to boost
engagement and manage RSVPs

05

Interactive Marketing

Run engaging RCS marketing campaigns with rich media
content to showcase products and promotions.

06

Order Status

Update customers in real-time about their orders and deliveries
through RCS messages.

07

Virtual Assistants

Integrate RCS with AI virtual assistants for enhanced interactive
customer service.

08

Customer Support

Offer multimedia customer support via RCS, improving
resolution efficiency.

09

Travel Updates

Send timely travel updates and notifications using RCS to enhance
customer travel experiences.

10

Loyalty Programs

Use RCS to deliver personalized loyalty rewards and offers to
enhance customer retention

11

Emergency Alerts

Send crucial emergency information and alerts through RCS to
ensure broad and informed reach

12

Financial Notifications

Provide real-time financial updates and alerts to customers
via RCS.

13

Social Features

Leverage RCS's rich media capabilities for more engaging social
interactions.

14

Interactive Polls and Voting

Conduct live voting and polls during events or
broadcasts through RCS.

15

Gaming

Enhance gaming experiences with interactive RCS messages for game
updates and social features.

Transform customer interactions by leveraging RCS