RCS: The Future of Business Messaging Two-Factor Authentication: Enhance security with RCS-based two-factor authentication for secure online interactions. ...
RCS Tech stack
Revolutionize customer engagement with our advanced Rich Communication Services (RCS) platform, enabling telecoms and enterprises to harness Google’s RBM (Rich Business Messaging) technology.
Enterprise Solution for Telecoms
Seamlessly manage customer communications through Google’s RBM services, providing rich media content, quick replies, and branded messaging experiences. Tailored for telecoms and large enterprises, this platform ensures maximum reach and engagement.
Omnichannel Communication
With built-in support for SMS, voice, email, and app push notifications, you can create omnichannel strategies to engage customers across different platforms and devices.
End-to-End Solution Management
Our platform handles every aspect of your RCS campaign, from customer onboarding to agent creation and template management.
Customer Onboarding
Streamline the documentation and verification process, ensuring smooth customer enrollment.
Agent Creation
Easily create and manage agents to handle specific customer interactions. Telecoms and enterprises can approve or reject agents based on their needs.
Template Creation & Management
Create and manage templates for various types of messaging (OTP, promotional, transactional), essential for conducting RCS-based communication. Manage approvals, rejections, and modifications of templates as per Google’s standards.
Campaign Manager
A comprehensive dashboard that offers full visibility into the journey of every campaign. Connect to your existing customer database or manually upload contact lists for targeted outreach.
Cases
RCS Engagement
The Future of Business Messaging
01
Two-Factor Authentication
Enhance security with RCS-based two-factor
authentication for secure online interactions
02
Appointment Reminders
Automatically send reminders for appointments via RCS
to ensure clients remember their schedules.
03
Customer Surveys
Engage customers directly through interactive RCS surveys to
gather valuable feedback.
04
Event Invitations
Distribute visually rich RCS invitations for events to boost
engagement and manage RSVPs
05
Interactive Marketing
Run engaging RCS marketing campaigns with rich media
content to showcase products and promotions.
06
Order Status
Update customers in real-time about their orders and deliveries
through RCS messages.
07
Virtual Assistants
Integrate RCS with AI virtual assistants for enhanced interactive
customer service.
08
Customer Support
Offer multimedia customer support via RCS, improving
resolution efficiency.
09
Travel Updates
Send timely travel updates and notifications using RCS to enhance
customer travel experiences.
10
Loyalty Programs
Use RCS to deliver personalized loyalty rewards and offers to
enhance customer retention
11
Emergency Alerts
Send crucial emergency information and alerts through RCS to
ensure broad and informed reach
12
Financial Notifications
Provide real-time financial updates and alerts to customers
via RCS.
13
Social Features
Leverage RCS's rich media capabilities for more engaging social
interactions.
14
Interactive Polls and Voting
Conduct live voting and polls during events or
broadcasts through RCS.
15
Gaming
Enhance gaming experiences with interactive RCS messages for game
updates and social features.