C-Pass Tech Stack

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C-Pass Tech Stack

In addition to the Enterprise Communication Manager, our C-Pass (Communication Platform as a Service) solution offers further scalability and flexibility for enterprises needing robust, customizable communication solutions. Our C-Pass provides:

CPaaS tech stack

Reduce your costs by up to 30% with our integrated approach, combining future-ready technology with robust regulatory controls.

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An integrated solution with stability & security

Our CPaaS platform offers businesses seamless communication solutions while ensuring rock-solid performance and protection. Our APIs are designed to integrate effortlessly into your existing infrastructure, providing reliable, real- time communication capabilities such as Messaging, Voice, OTT, Videos and more. Built with enterprise-grade security, we safeguard your data and communications with advanced encryption and compliance protocols. Whether you're scaling globally or enhancing customer engagement, our platform delivers the stability you need with the security you can trust.

Highly secured gateway solution which handles from origination to termination layer including acceptance > processing > Targeting/ Segmentation orchestration > Automation > recommendation > Delivery > analytics

  • From Origination to termination layer including acceptance
  • Eliminating unnecessary cost layers
  • Disabling OEM’s Monopolistic approach
  • Independent Audit controls
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Integrated Solution

Highly secured gateway solution which handles from origination to termination layer including acceptance > processing > Targeting/ Segmentation orchestration > Automation > recommendation > Delivery > analytics

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Key Features

Customizable Communication Flows

Design and implement custom communication workflows that are unique to your business needs. Whether it's customer support, marketing campaigns, or transactional messaging, our platform allows for complete customization of the communication journey, ensuring that every touchpoint with your customer is optimized.

Omnichannel Communication

With built-in support for SMS, voice, email, and app push notifications, you can create omnichannel strategies to engage customers across different platforms and devices. This ensures that your messages are delivered through the most effective channel for each individual customer, increasing engagement and response rates.

High Availability and Scalability

Our platform is built for enterprises that require constant availability and scalable performance. With multiple data centers and cloud-based infrastructure, we guarantee 99.99% uptime and the ability to scale on-demand to meet growing communication needs without performance degradation.

Data Security and Compliance

Security is at the forefront of our C-Pass platform. We adhere to industry-leading security protocols and ensure compliance with global data regulations (e.g., GDPR, HIPAA). This includes encryption at rest and in transit, role-based access control, and regular security audits.

Real-Time Communication Insights

Get a comprehensive overview of your communication efforts with detailed metrics and insights in real-time. Our C-Pass platform provides deep analytics on customer interactions, including engagement rates, bounce rates, message reads, and more, helping you refine and improve communication strategies.

Rapid Setup and Integration

Our C-Pass solution is designed for rapid deployment and seamless integration with existing business systems, reducing downtime and accelerating your time-to-market. Our developer-friendly APIs and extensive documentation make it easy to integrate with CRMs, marketing automation platforms, and more.

Cost-Efficient Messaging

By leveraging multiple telecom providers, our platform dynamically selects the most cost-efficient routing for each message. This allows enterprises to reduce messaging costs while maintaining high delivery rates.